PRIVACY POLICY

Effective Date: September 10, 2024

This Privacy Policy applies to Costa Oil - Aberdeen (the “Company”, “us”, “we”, or “our”) and website , including opt-in email and opt-in SMS text messages between Costa Oil - Aberdeen and you. Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information We may collect from you or that you may provide when you visit Our Website or use the services we offer (collectively with the Website, the “Services”). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

Information We Collect.

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.

Information and Content That You Give Us.

We collect personal information that you knowingly choose to disclose. This may include:

Personal Information (or Data). Personal information, such as your name, address, email address, mobile phone number, and any other information you directly provide us on or through the Services. This includes information you provide when you complete any online form on Our Website, contact us via the Website, or make a request for customer service.

Correspondences. This includes records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email, and records of your phone number, phone calls with us, and voice messages and text messages, if you choose to correspond with us via phone or SMS.

Search Queries. Your search queries on the Website.

Information That May Be Collected Automatically.

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:

Activity Information. Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; and other information about your use of and actions on the Services.

Equipment Information. Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.

Location Information. Information about the location of your device, including GPS location, for purposes of enhancing or facilitating the Services. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.

The gathering of this information may be used for maintaining the quality of the Services we provide, as well as providing overall general statistics related to the use of the Services. The technologies we use for this automatic data collection may include:

Cookies. A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience on the Services.

Web Beacons. Web beacons (also known as “clear gifs”, “pixel tags”, “web bugs”, and “single-pixel gifs”) are small files that are embedded in webpages, applications, and emails. Web beacons allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and compile other related website statistics.

JavaScripts. JavaScripts are code snippets embedded in websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

Entity Tags. Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

HTML5 Local Storage. HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.

Resettable Device Identifiers. Resettable device identifiers (also known as “advertising identifiers”) are similar to cookies and are found on many mobile devices and tablets (e.g., the “Identifier for Advertisers” or “IDFA” on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.

This Policy does not cover the use of tracking technologies by third parties. At this time, the Services DO NOT contain links, content, advertising, or references to other websites by third parties, including advertisers, ad networks and servers, content providers, and application providers.

Demographic Information.

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.

How We Use Your Information.

We may use the information we collect about you in a variety of ways, including:

• to provide the Services and its content to you;

• to respond to comments and questions, and provide customer service;

• to fulfill the purpose for which you provide such information, or fulfill any other purpose disclosed by us when you provide the information;

• to communicate with you about your purchase or services rendered;

• to inform you about important changes to, or other news about, the Services or any of its features or content;

• to operate, maintain, improve, personalize, and analyze the Services;

• to detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity;

• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

• to maintain appropriate records for internal administrative purposes;

• to allow you to participate in interactive features on the Services;

• to send promotional communications from Costa Oil - Aberdeen such as information about services, newsletters, offers, promotions, contests, and events.

No personal or mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not provide your personal information that we collect or that you provide as described in this Policy except in the specific circumstances as described below:

• To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.

• When we are required by law. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• When we enforce our rights with regard to this Policy or Our SMS Terms and Conditions, found at https://aberdeen.costaoils.com/terms.

• When we become involved in a sale or transfer of the Company. If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets (whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding), to business entities or people involved in the negotiation or transfer.

We may disclose aggregated or anonymized information about our users without any restrictions.

How to Opt Out of Promotional Communications from the Company.

If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt out by (i) reply STOP to any mobile message from Us, (ii) following the opt-out instructions in any promotional email we send you; or (iii) email costaoilsaberdeen@costaoils.com stating your request to opt-out of SMS, email or other marketing or promotional communications. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications. For more information about opting out of promotional communications, see Our SMS Terms and Conditions, found at https://aberdeen.costaoils.com/terms.

Correcting Your Information.

You may send us an email at costaoilsaberdeen@costaoils.com to request access to, correct, or remove any personal information that you have provided to us.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services.

Children's Privacy.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

How We Protect Your Information.

We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. All information you provide to us is stored on secure servers behind firewalls.

While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services.

Terms of Use.

If you choose to use the Services, your use and any dispute over privacy are subject to this Policy and our Terms of Use, which can be found at https://aberdeen.costaoils.com/terms, including limitations on damages, resolution of disputes, and application of the law of the State of .

Changes to Our Privacy Policy.

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

Contact Us.

We welcome your questions, comments, and concerns about privacy. You can contact us at:

Costa Oil - Aberdeen

411 Dogwood Drive, Aberdeen, NC 28315

Email: costaoilsaberdeen@costaoils.com

Phone: (910) 725-6175